Frequently Asked Questions
Everything you need to know about Sympazy, the AI-powered WhatsApp assistant that transforms school communication chaos into organized calm.
How does Sympazy work with WhatsApp?
Sympazy operates as a WhatsApp contact. You simply forward school messages to Sympazy, and our AI processes them to create organized summaries, task lists, and reminders. Everything happens within your existing WhatsApp interface - no new apps needed.
Is my data secure and private?
Absolutely. All communications with Sympazy are encrypted through WhatsApp's end-to-end encryption. We don't store your messages permanently, and we never share your information with third parties. Your family's privacy is our top priority.
Can Sympazy handle messages in different languages?
Yes! Sympazy is designed to understand school communications in multiple languages including English, Hindi, and other regional languages, making it perfect for international schools and multilingual communities.
How much does Sympazy cost?
We offer three plans: Free (up to 20 messages/month), Premium (₹99/month for unlimited processing), and Premium Pro (₹199/month with advanced features). We're currently in beta with free access for early users.
Can I use Sympazy for multiple children?
Absolutely! Sympazy is designed to handle multiple children's school schedules and communications. You can organize tasks and events by child and get a comprehensive overview of your entire family's school-related activities.
What types of school messages can Sympazy process?
Sympazy can process all types of school communications including homework assignments, event notices, circular messages, permission forms, exam schedules, field trip details, fee reminders, and general announcements.
Do I need to change how I use WhatsApp?
Not at all! You continue using WhatsApp exactly as you do now. The only addition is forwarding relevant school messages to Sympazy when you want them organized and tracked.
How accurate is Sympazy's AI in understanding messages?
Sympazy's AI is specifically trained to understand school communications and context. It accurately identifies dates, tasks, and important information from various message formats with 95%+ accuracy. If you notice any issues, you can easily provide feedback to improve accuracy.
Can I get reminders for important deadlines?
Yes! Sympazy automatically sets smart reminders based on urgency and importance. You'll get timely notifications for homework deadlines, event dates, fee payments, and other important school-related tasks.
What happens if I miss a message or deadline?
Sympazy helps prevent this by organizing all information in one place and sending timely reminders. You can also ask questions like 'What's due this week?' or 'Show me upcoming events' to get instant updates.
Is there a limit to how many messages I can forward?
The Free plan allows up to 20 messages per month. Premium and Premium Pro plans offer unlimited message processing, perfect for busy families with multiple children.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime directly through WhatsApp. There are no long-term commitments or cancellation fees. Your data remains accessible until the end of your billing period.
How do I get started with Sympazy?
Simply scan our QR code or click the WhatsApp link to start chatting with Sympazy. Setup takes less than 30 seconds - just introduce yourself and start forwarding school messages!
Does Sympazy work for all schools?
Yes! Sympazy works with any school that communicates via WhatsApp, text messages, or email. It understands various communication formats and styles used by different educational institutions.
Can I share Sympazy with other parents?
Absolutely! We encourage sharing. Each family needs their own Sympazy account for privacy, but you can refer other parents using your unique referral link to earn rewards.
Ready to Get Started?
As mentioned in our FAQ, getting started with Sympazy is super simple! Just scan the QR code to connect instantly on WhatsApp.
Still Have Questions?
Can't find the answer you're looking for? Our friendly support team is here to help!
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